We only used this pram (Joie Chrome) for about 2.5 months before we decided that it wasn't built for our needs. I still feel annoyed at all the good reviews it had and mostly at myself for not fully testing it (we only pushed it around the shop for a bit).
The biggest issue we had with this pram is that it has zero suspension. So, in my personal humble opinion, the verdict is - unless the roads around your house are as level as the shop floor then I suggest you get another pram. As a new parent, seeing your tiny baby's head bounce at every crack in the pavement is rather distressing.
After the initial spin around the block we always used it with either a regular pillow or a Cosymorpho cushion to give a bit of extra comfort.
Initially I felt quite smug spending half the amount other NCT couples have spent on a pram, alas, soon enough we discovered that it had a number of flaws...
* By far the biggest issue - No suspension at all! Wheels are made of very hard plastic, makes it an awful ride on any surface apart from airports and shopping malls (although I believe that the Chrome DXL version has slightly better wheels. Again this is just from looking at them, not actually tested this 'theory' on the road);
* You need a fairly large boot for transporting this pram. The carrycot doesn't fold and the chassis is quite heavy and chunky;
* The handle is an odd shape and again made of hard plastic which means that any clips/change bag straps just end up slipping to one side; I wanted to get a cup holder but even a "universal" cup holder couldn't be fitted to this pram;
* Carry cot is actually quite small in comparison to other prams. No way it would have lasted us until 6 months;
* Carrycot apron is flimsy, does not provide adequate coverage. Velcro strips get worn very quickly and you need ninja skills to remove the apron without waking your baby;
* The hood on the carrycot only comes up to about 95 degree angle; in toddler seat, when the seat is in full recline, the hood doesnt even reach to 90 degrees leaving your child rather exposed to the sun/rain/wind etc;
* All strap pads are not actually that padded.
But it's not all bad, this pram does have some positives...
* Very big storage basket under the pram. Easily accessible when using both the carrycot and the seat;
* Carry cot can double up as a bassinet during daytime naps;
* The pram folds up as one piece when using the toddler seat;
* Comes with Gemm car seat but also compatible with i-Gemm (i-Level) car seat;
In conclusion - I personally wouldn't recommend this pram. Some could say that "it's a good pram for the price", but i would argue that for a very similar price you could get a much better pram/travel system (and we did!).
P.S. I would like to clarify that we only really used Joie Chrome with a carrycot. We "road tested" the toddler seat once, just around our block and only in full recline, as our baby girl was too young to sit up.